Describe the issue
Tell us the device, system or software involved and what is going wrong.
FREE COMMUNITY IT SUPPORT
Technology trouble? Let’s see if we can help.
You do not need to be a KodBox client. Raise a support ticket and our team will review whether the issue can be handled remotely.
Raise a Free TicketHOW IT WORKSPractical help,
Practical help,
where we can.
This is a goodwill community service for everyday IT issues. Support depends on availability, the issue and whether it can be handled safely from a distance.
We review it
We assess the ticket and contact you by email, phone or WhatsApp.
Remote assistance
If suitable, we guide you or arrange a safe remote-support session.
Keep your accounts safe.
KodBox will never ask for your password, PIN, mobile-money PIN or one-time security code. Back up important data before troubleshooting. Free support does not include hardware parts, paid licences, on-site visits or guaranteed recovery.